Optima OSN is a regional system integrator and implementator of communication systems, business solutions and services that allow enterprises to build their business around their customers.

Optima's history began in 1989. Since then we are helping enterprises to improve communications, organization, efficiency and success. We are proud to point our Platinum Business Partnership with Avaya, world leader in IP and PBX communication solutions, contact centers and system applications.

Our goal is to offer solutions that empower customers and employees, enhance customerīs experience, build strong business relationships and differentiate business.

Our solutions are:

  • Converged communication solutions:
    IP telephony, PBX telephony, unified communications, IVR
  • Contact Center
  • Customer Relationship Management (CRM), Work Force Management
  • Hotel solution: Intelligent rooms, Pay TV, Internet access
  • Networking and computing technology, VPN and wireless solutions, network security
  • Business intelligence, consultanating services
  • Security solutions: voice and data recording, quality ensurance.

With our knowledge, certified and experienced engineers and supreme technology we are dedicated to Your better future...

Partners and alliances

Optima OSN Inzenjering has formed partnership and alliances with world leading companies & vendors to offer comprehensive solutions that meet the needs of our customers.
Our partners are: Avaya, VDA, Juniper, Nice, Olivetti, Cognos, Huawei, Teleopti, HP, IBM, Oracle, MicNashuatec.

Pleaese contact our office in Belgrade or send mail to:

Vodovodska 75
Tel./Fax. +381 (0)11 3057 605